---
title: Freeflags User Guide
description: Salesflags Freeflags User Guide to help see post performance and track engagement with follow up social selling touches
---

# Freeflags User Guide

Start Using Salesflags Freeflags from within a social activity report:  

- **Find Salesflags Freeflags in the App Launcher**

**![Find salesflags Freeflags App](https://www.salesflags.com/hs-fs/hubfs/Find%20salesflags%20Freeflags%20App.png?width=750&name=Find%20salesflags%20Freeflags%20App.png)**

- Note the Home screen contains a link to further online user support

**![Freeflags Home](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Home.png?width=750&name=Freeflags%20Home.png)**

- In the Reports tab, open Social Activities Report (Class/Lightning)

**![Freeflags Reports](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Reports.png?width=750&name=Freeflags%20Reports.png)**

 In the initial Social Activity Report: 

- Instantly see the historic results of Company Page posting and engagement to date.

**![Freeflags Report Results](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Report%20Results.png?width=750&name=Freeflags%20Report%20Results.png)**

- Measure the user’s social touches on newly recorded and existing leads.

**![Measure users social touches](https://www.salesflags.com/hs-fs/hubfs/Measure%20users%20social%20touches.png?width=750&name=Measure%20users%20social%20touches.png)**

- Salesflags imports social activity and, where possible, matches to any existing Leads, adding a record of their social engagement
  
  **![Freeflags Matches](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Matches.png?width=750&name=Freeflags%20Matches.png)**

- If no existing Lead is present, Salesflags creates a new Lead record
  
  **![Freeflags Creates leads](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Creates%20leads.png?width=750&name=Freeflags%20Creates%20leads.png)**
- **Salesflags tracks the user's reaction to comments on LinkedIn as *****Activity Tracked*****.**

**![Freeflags Activity Tracked](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Activity%20Tracked.png?width=750&name=Freeflags%20Activity%20Tracked.png)**

- **Analyzing Post performance, identify where activity has not been tracked and open the social activity record**

**![Freeflags Post Performance](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Post%20Performance.png?width=750&name=Freeflags%20Post%20Performance.png)**

- **Switch from the Details to the Related tab.**

**![Freeflags Switch](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Switch.png?width=750&name=Freeflags%20Switch.png)**

- **Click *****View All***** on the Social Activities list.**

**![Freeflags View All](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20View%20All.png?width=750&name=Freeflags%20View%20All.png)**

**Review which Leads qualify for follow up:**

- **Review where a Lead has a Comment but no *****Activity Tracked*****, and click the Post’s URL.**

**![Freeflags Review](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Review.png?width=750&name=Freeflags%20Review.png)**

**Engage directly in LinkedIn:**

- **Engage on the Lead’s comment with a reaction.**

**![Freeflags Engage](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Engage.png?width=750&name=Freeflags%20Engage.png)Refresh:**

- **Return to Salesforce to refresh the social activity records. Open the Accounts tab and select your *Salesflags Account*.**

**![Freeflags Update](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Update.png?width=750&name=Freeflags%20Update.png)**

- **In the drop down menu click the *****All Company Post***** button**

**![Freeflags All Company Post](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20All%20Company%20Post.png?width=750&name=Freeflags%20All%20Company%20Post.png)**

- **Return to the *****Social Activities***** tab to see (after a few minutes) a check mark in the *****Activity Tracked***** box.**

**![Freeflags Update Activity Tracked](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Update%20Activity%20Tracked.png?width=750&name=Freeflags%20Update%20Activity%20Tracked.png)**

##  Monitor KPIs with a before and after snapshot of the report:

- **After three weeks of seeing the results of posting performance and engagement tracking, compare the change in touches on both existing and new Salesflags created Leads.**

**![Freeflags Results-1](https://www.salesflags.com/hs-fs/hubfs/Freeflags%20Results-1.png?width=750&name=Freeflags%20Results-1.png)**

##  Quiz

##  FAQs

## Ready to Grow Your Business?

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